Just taken delivery of my Lotus Elise..
On entering MS supercars I was greeted by Andy, the Jedi Master of all that is Lotus, which for me was so comforting.. I could have listened to his knowledge about these cars all day long. No sales pressure (unlike some of the other dealerships I've been to). I would ask anybody thinking of purchasing a Lotus to speak with this guy first, over 25 years of working with Lotus, and his approachable manner can not be rivaled by any other trader..
Our first experience buying a 911 and what a little gem it is.
Martin was probably as passionate about this car as its previous owner.
He handed over all its documents and media clips that it has attached it, we wouldn't have known it had such memorabilia, if it hadn't been for these guys doing their homework!
We couldn't have been more impressed with the service we received, honest, straight talking and highly entertaining.
All legal work was carried out in front of us..tax, log book etc.
We would definitely recommend paying them a call if you are looking for something special.
Who knows, we might be back for that Aston Martin one day!
Well what can I say 🤔
I’ve been in the trade for over 30 years and retired 2 years ago.
When I first took over one main franchise in the past,the dealer principle said I spent far to long handing over my cars.
Three years later the manufacturer started using our customer service as the it benchmark, especially after 4 previous mystery shops (all 100 percent, which was unheard of).
You may think I’m waffling on a bit and feeling nostalgic, but there really is a moral to this story.
From the minute I met Martin I knew he had the same values.
In fact, it was the only time I’ve ever bought a car unseen, due mainly to his enthusiasm and honesty.
I traveled a 700 mile round trip from Plymouth to Lincoln, yet I always knew it was never going to be a wasted journey.
A week later I was travelling home with a beautiful 911 turbo in Colbalt Blue., exactly as it was described.
Martin spends a lot of money on his warranty, protecting his customers investment.
Unfortunately the issues I had with the car were not covered by his very comprehensive warranty.
Under normal circumstances this would have been a major problem and a cause of a great deal of distress and cost.
But being Martin, my worries were quickly eradicated and everything was fixed using his own money.
I actually felt quite guilty owning a 17 year old Porsche and letting the dealer look after all of the cost.
In fact the cost to him was well over £3000 and not once did he quibble over any of the small issues I had.
So to cut a long story short, especially as I consider myself as being one of the most anal customers on the planet.
I more than met my match when I came across Martin Sanchez.
He really has built a fantastic specialist car company and so deserves to succeed, even in these unprecedented times.
After knowing him and now being fortunate enough to call him a friend, I will never buy a car from anyone else.
He has the type of values that unfortunately disappeared years ago in every other walk of life.
As a side note, I see one person has left a negative comment about him. I’m afraid this only goes to show, that how ever well you bend over backwards to help, some people are what they are 😩
Keep up the fantastic work Martin and Adele and I will be up as soon as you find us a Blue Golf R.
Had been window shopping for several months so when an excellent spec gen 2 Cayman S appeared almost on the doorstep I had to take a look. Wow - what a car in a1 condition and a file full of service history to match. Martin even managed to arrange an mot test first thing Mon.morning so we could collect the car that day. Fabulous service and I would not hesitate to recommend MS Supercars to anyone looking for something special.
Great service, great car, great price Nothing was too much trouble for them. very helpful and friendly, honest staff. Would definately recommend